FREQUENT QUESTIONS
How do I book?
You can book through the website, or if you need additional information, please contact us by whatsapp.
How many people does your tour usually get?
We rather do small groups to provide more quality time to our clients, offering a unique and personalised experience, rather then treating you as a number.
We do a maximum of 6 kayaks per guide.
Be aware that many companys around here says the same, but eventually, you will be in the middle of a 15 kayaks group.
Look for the authentic, look for the best experience!
Will I be waiting in a queue?
No queues at all, you will be given a meeting point time to avoid delays and to make sure everything else goes on time.
I have no car, how can I get there?
You will need to get a taxi, uber or transfer.
We can always recommend someone for you, also depending on your group size.
Please contact us!
Where is the meeting point?
The meeting point is inside a lovely farm, with a few animals around.
We are equiped with a toilet and a shower, so you can wash yourself right after the experience.
Then we have a wonderful 6 minutes walk through nature, until we reach our amazing secret beach.
You will see that it is a breathtaking place. (https://maps.app.goo.gl/3ZLrqSCQbFH8LuTX9)
Do I have a parking space closer to the meeting point?
There is a FREE parking only for our guests, private and safe.
We have plenty space and a good entrance, in case you have a van.
Where do we start from?
We start from Praia do Barranquinho, an amazing deserted beach, only for us.
We will show you more then 20 interesting places: caves, arches, deserted beaches (some are hidden, only accessible by Kayak or SUP) and lovely rock formations.
We’re totally far away from the crowds. (https://maps.app.goo.gl/vRQubfdRonB2WGx48)
Do I need to have previous experience on kayaking?
No previous experience is required.
Since SAFETY is our priority, we will have a very complete instruction at the beach, right before we start.
What is the minimum age?
Minimum age is 4 years old.
Always contact us before,we will give you the best day / time, in terms of weather conditions.
The age is acceptable if we have great weather conditions, but we won’t be taking a 4 year old child if they’re not.
Can I join the tour if I’m pregnant?
If you already passed the 3 months and you have a normal pregnancy, there’s no problem to join us.
Always inform us for extra care and support.
Can I join the tour if I’m overweight?
Depends on your type of weight and mobility.
If you have more than 100 kg it will be harder for the balance, unless you are a sports person, with muscular weight.
Remember this is an active experience and we are at the sea, not on a lake.
Can I join the tour if I’m a non-swimmer?
We have many non swimmers very often, everyone will have a life jacket, just need to inform us for extra care.
Can older people join you?
Everyone is welcome, just need to feel comfortable at the sea.
We had older participants doing our activity before and they felt really comfortable, almost as if they were 30 years old.
It just shows that the activity is really accessible and enjoyable at any age.
Can I do a sunrise / sunset tour?
Our first tour is at 8 am, in case you want to go earlier, we need a minimum number of people to go out at sunrise / sunset.
Earlier is always better because less windy, less people and we beat the boats.
Contact us for more information.
Can I take my big group of friends?
If it’s a big group make sure you contact us with time, so we can try to find a schedule to put you all together.
We get fully booked quickly on the peak time, so don’t let it pass.
Can I have a private tour?
Private tour can be an amazing choice, you will have all the attention for you, all the content and a very personalised tour.
Contact us for private packages.
Are we going to get wet?
At least below the waist, yes you will.
Are we allowed to go inside the main cave (Algar de Benagil)?
We will stop a few minutes inside Algar de Benagil (the most famous cave), but we are no longer allowed to disembark at the beach, being now a protected area.
Instead of having 300 people inside the whole day and 150 kayaks spread all over the beach, now you will see the natural beauty of the cave.
Do we stop in any other cave?
There is always a place we can stop inside but it depends how the tides, current, wind and weather conditions can affect them in different ways.
If I’m getting tired and cannot carry on with the group, what’s going to happen?
Normally we are 2 instructors, just to ensure that if something happens, the situation can be handled easily.
There are many places along the way, where we can stop strategically.
If the tour doesn’t run, due to weather conditions, what’s your refund policy?
We will try to reschedule you or in case you haven’t got the availability, you will get a 100% refund.
Until when can I cancel my booking?
Until 48h previous the tour.
I have a 1 week holiday. When should I book my tour?
This is very important, don’t leave it for the last day.
We are weather dependent so always contact us to know the weather conditions.
Sometimes people leave it for the last day, maybe to finish it big, but if you don’t know how to check the weather conditions, ask us, you might go back without doing the activity then.
Why should I choose Kayak & SUP Benagil?
Kayak & SUP Benagil is made up of people who practically grew up at sea, we know the entire coast and the best “spots” to visit, and we do it with passion.
We have all the conditions to provide you an unforgettable tour.
We will show you wonderful places, some of them already known worldwide for their unique beauty. You won’t regret it!
